FAQ – Frequently Asked Questions

Answers to the questions customers ask most often. If you can't find your answer, contact us.

Where can I pick up my order?

You can pick up your order at our studio at Marijas iela 21, Riga. It is usually ready within 24 hours. The studio works by appointment, so please arrange a pickup time in advance by phone: +371 26 400 460 or +371 26 135 291. You can also choose parcel locker, post or courier delivery.

How much does delivery cost?

In Latvia, delivery to an Omniva parcel locker costs €3.50, Latvijas Pasts €3.20 and DPD courier €8. Orders over €45 ship free to Omniva parcel lockers and with Latvijas Pasts. Delivery to Estonia and Lithuania starts at €6, to other EU countries at €16.58 (free on orders over €145). The exact price is shown at checkout.

What are Tattoo Imanta & Quelle needles?

Tattoo Imanta & Quelle is our own needle brand: 3rd generation sterile needle cartridges made together with Quelle. Each box contains 20 cartridges.

Will the needles fit my machine?

Yes, Tattoo Imanta & Quelle cartridges fit all standard cartridge machines.

What do 1003, 1205 and other numbers mean?

The first two digits show the needle diameter: 10 is 0.30 mm, 12 is 0.35 mm. The last digits show the number of needles in the cartridge, for example 1003 is 3 needles of 0.30 mm.

What is the difference between RL, RM and M1?

RL (Round Liner) is for lines and outlines. RM (Round Magnum) is for soft shading and gradients. M1 (Weaved Magnum) is for filling and colour packing large areas.

Are the inks EU REACH compliant?

Inks marked REACH in their name comply with the EU REACH regulation for tattoo inks, for example Panthera, Dynamic and World Famous REACH inks.

How can I pay?

You can pay with a Visa, MasterCard or Maestro card, by online banking (Swedbank, SEB, Luminor, Citadele) or by bank transfer after an invoice.

Can I return an item?

Yes, within 30 days of receiving it, if the item is unused and in its original packaging. To request a return, email tattooimantainfo@gmail.com. See the refund policy for details.

How can I contact you?

Call +371 26 400 460 or +371 26 135 291, email tattooimantainfo@gmail.com or visit the studio at Marijas iela 21, Riga.